The Clinical Analyst develops and helps to maintain the electronic medical system, software applications and databases for Roosevelt General Hospital and its associated clinics. Develops an understanding of the application functionality, reporting capabilities, interfacing and integration associated with clinical applications assigned.
Promote the mission, vision, and values of the organization.
Implement applications, tools, and processes that assist clinicians with the management of data in patient care and the provision of health care.
Maintains changes to referential data, across clinical applications assigned.
Assist with application implementation and system customization including the development of alerts/hard stops, data integration, order generation, automation of document entry and enforcement of adherence to workflows.
Provide technical support, diagnosis of application errors and troubleshooting with system issues.
Interpret, modify, analyze and design clinical systems, data and information.
Design and implement educational and clinical services programs; support end-user training.
Assist with the configuration and setup of new users within the clinical systems as they relate to the EHR.
Researches patient data across multiple applications to resolve discrepancies and/or improve work flow.
Serves as a resource person for daily operational issues within the electronic health record.
Work with other members of the team to implement solutions to system related problems to minimize operational impact.
Manage and lead the development, implementation and ongoing maintenance of Meaningful Use within the facility.
Monitor and report quality data as related to the EHR and clinical software applications.
Perform other duties as assigned or requested.
Adhere to dress code, appearance is neat and clean.
Complete annual education requirements.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled.
Wear identification while on duty.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Participate in performance improvement and continuous quality improvement activities.
Attend regular staff meetings and in-services as needed.
Bachelor’s degree in Healthcare and/or Information Sciences is required.
Three to five (3-5) years’ experience in healthcare is preferred.
Medical terminology and understanding of workflows is critical.
Must be proficient and have a strong working knowledge of Microsoft Office (Outlook, Excel, Word, etc.).
Knowledge of Allscripts program software is preferred but not required.
Knowledge of McKesson/Paragon software is preferred but not required.
Knowledge, Skills, and Abilities
Detail oriented and capable of exploring innovative solutions to solve complex problems and address issues through the use of a combination of delivered and custom-developed tools
Experienced in clinical systems implementations and support including system configuration, custom development, maintenance and software upgrades
Ability to compile, code and categorize, or verify information/data
Strong organizational and interpersonal skills
Ability to determine appropriate course of action in more complex situations
Ability to work independently, exercise creativity, and maintain a positive attitude
Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
Ability to maintain confidentiality of all medical, financial, and legal information
Ability to complete work assignments accurately and in a timely manner
Ability to communicate effectively, with excellent verbal and written communication skills
Ability to handle difficult situations involving patients, physicians, or others in a professional manner
Physical Requirements and Environmental Conditions
Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing